Instagram is testing a new feature that can alert customers when the service is having main technical difficulties. The alert will seem as a notification in customers’ Exercise Feed when “persons are confused and on the lookout for solutions,” says Instagram. In different phrases: when the app’s methods take a severe and extended nose-dive, as they did last week.
It’s a smart characteristic from Instagram’s dad or mum firm Fb, given the chaos that’s induced when its companies go down. When Fb, Messenger, WhatsApp, and Instagram fail, individuals usually marvel if there’s one thing flawed with their connection, their web, or their account. Just a little notification telling customers, “Don’t fear, it’s not you, it’s us” will most likely save lots of confusion sooner or later.
Instagram says it’s testing the characteristic within the US for the “subsequent few months,” and will roll it out extra extensively if it’s useful. It’s straightforward to think about related options being launched for Fb’s most important service, WhatsApp; a messaging app that, for a lot of, constitutes their major mode of digital communication.
In the identical announcement at present, Instagram additionally mentioned it was introducing a brand new device named “Account Standing” which is able to notify customers if their content material is reported as inappropriate. “We’ll begin by making it simpler for individuals to know whether or not their account is vulnerable to being disabled,” mentioned the corporate in a blog post. “Within the coming months, we plan so as to add extra info to this device, giving individuals a greater sense of how their content material is being distributed and really helpful throughout totally different components of Instagram.”