Stripe, a monetary providers firm that acts as a fee processor for hundreds of thousands of companies together with itch.io, has issued an apology following reviews that members of its assist staff advised callers the enterprise doesn’t assist the sale of LGBTQ content material.
“We apologize: the data given by our assist staff was completely incorrect,” mentioned Stripe spokesperson Casey Becker in an e-mail to The Verge. “Stripe has no prohibitions on the sale of LGBTQ+ content material or items.”
“Twice at the moment, when pressured, Stripe operators have mentioned, plainly, that I can not use Stripe for the acquisition of LGBTQ content material,” wrote Dieselbrain, a monsterkink artist on Bluesky. “Not simply grownup content material, however explicitly LGBTQ.”
Others have shared recordings of calls the place Stripe representatives say that it prohibits LGBTQ content material. The Verge has reviewed one recording the place a caller asks for clarification on whether or not Stripe permits LGBTQ content material. The Stripe consultant then says, “So far as we all know, no. We restricted all that content material three weeks in the past.”
In line with Becker, this can be a mistake. “We’re trying into this and ensuring future inquiries are answered accurately,” Becker mentioned.