Otter, the AI-powered automated transcription service, is launching a trio of synthetic intelligence brokers that intention to supply fast help and increase productiveness throughout calls and conferences. Probably the most notable is the aptly named Otter Assembly Agent, a voice-activated assembly assistant that’s able to utilizing firm knowledge to reply questions and full duties.
Otter says its new Assembly Agent is a “transformative evolution” of the prevailing AI meeting chatbot it already offers. As such, the video Otter launched demonstrating among the Assembly Agent options reveals off some text-based capabilities that the older AI assistant already offered, akin to “attending” on-line conferences, transcribing conversations, and summarizing information. The Assembly Agent, nevertheless, can now reply questions primarily based on info within the firm’s assembly database, and customers can ask it to schedule future conferences and draft emails utilizing “pure voice interplay.”
Otter says the AI Assembly Agent can at the moment be used on Zoom calls, and is being “incrementally rolled out” to all Otter.ai customers. The Assembly Agent shall be supported on Microsoft Groups and Google Meet within the coming weeks.
Otter can be launching a Gross sales Agent that gives stay teaching help throughout calls to assist gross sales representatives shut offers and deal with complaints, and a Gross sales Improvement Consultant (SDR) Agent that may autonomously show merchandise “with out human intervention,” in line with Otter.
The Gross sales Agent is supported on “all digital conferencing platforms,” and is offered to Otter enterprise gross sales prospects. The SDR Agent is stay on Otter’s web site and corporations keen on buying it might want to contact Otter immediately. Otter says it’s additionally planning to launch further Brokers “sooner or later” specializing in advertising and marketing, recruiting, and “different capabilities.”